{"id":9956,"date":"2024-04-11T07:37:09","date_gmt":"2024-04-11T07:37:09","guid":{"rendered":"https:\/\/www.grancampingzarautz.com\/faq\/"},"modified":"2025-12-29T09:58:54","modified_gmt":"2025-12-29T09:58:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.grancampingzarautz.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9956\" class=\"elementor elementor-9956 elementor-8107\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f66fa80 e-con-full e-flex e-con e-parent\" data-id=\"3f66fa80\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a30f7f5 e-flex e-con-boxed e-con e-parent\" data-id=\"a30f7f5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbf2089 elementor-widget elementor-widget-heading\" data-id=\"fbf2089\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a0d60f e-flex e-con-boxed e-con e-parent\" data-id=\"1a0d60f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68ca112 elementor-widget elementor-widget-ucaddon_uc_icon_accordion\" data-id=\"68ca112\" data-element_type=\"widget\" data-widget_type=\"ucaddon_uc_icon_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<!-- start Icon Accordion -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.grancampingzarautz.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.grancampingzarautz.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Icon Accordion *\/\n\n#uc_uc_icon_accordion_elementor_68ca112 *{\n\tbox-sizing: border-box;\n}\n#uc_uc_icon_accordion_elementor_68ca112 .uc_container .uc-heading\n{\n\tcursor:pointer;\n    display:flex;\n    align-items:center;\n    transition:0.3s;\n}\n#uc_uc_icon_accordion_elementor_68ca112 .uc_container .uc-heading span.bbb\n{\n\tdisplay:block;\n\t\n}\n#uc_uc_icon_accordion_elementor_68ca112 .uc_ac_box.uc-item-active span.uc_dactive\n{\n\tdisplay:none;\n}\n#uc_uc_icon_accordion_elementor_68ca112 .uc_ac_box:not(.uc-item-active) span.uc_active\n{\n\tdisplay:none;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112 .ue_icon_holder,\n#uc_uc_icon_accordion_elementor_68ca112 .ue_icon_spacing\n{\n  flex-grow:0;\n  flex-shrink:0; \n}\n#uc_uc_icon_accordion_elementor_68ca112 .uc_content{\n\tdisplay: none;\n}\n#uc_uc_icon_accordion_elementor_68ca112 .ue_icon\n{\n  display:flex;\n  justify-content:center;\n  align-items:center;\n  line-height:1em;\n  transition:0.3s;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112 .ue_icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112 .ue_expand_inside\n{\n  display:flex;\n  justify-content:center;\n  align-items:center;\n  line-height:1em;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112 .ue_expand_inside svg\n{\n  height:1em;\n  width:1em;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112 .ue_expand,\n#uc_uc_icon_accordion_elementor_68ca112 .ue_expand_spacing\n{\n  flex-grow:0;\n  flex-shrink:0;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112 .ue_title\n{\n  flex-grow:1;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112 .uc_ac_box:last-child\n{\n  margin-bottom:0px;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112 .uc_ac_box\n{\n  overflow:hidden;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item1 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item1 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item2 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item2 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item3 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item3 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item4 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item4 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item5 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item5 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item6 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item6 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item7 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item7 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item8 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item8 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item9 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item9 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item10 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item10 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item11 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item11 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item12 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item12 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item13 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item13 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item14 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item14 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item15 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item15 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item16 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item16 .ue-heading\n{\n  background-color:;\n}\n#uc_uc_icon_accordion_elementor_68ca112_item17 .ue_icon\n{\n  background-color:;\n}\n\n#uc_uc_icon_accordion_elementor_68ca112_item17 .ue-heading\n{\n  background-color:;\n}\n\n\n<\/style>\n\n<div class=\"uc_material_accordion \" id=\"uc_uc_icon_accordion_elementor_68ca112\" data-name=\"\" data-closeothers=\"true\" >\n    \t<div class=\"uc_container\">\n            \n\t\t\n<div class=\"uc_ac_box uc-item-active\">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='xlmetriz metriz-clock'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">What are the check-in and check-out times?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" style='display:block'>\n          <p>Check-in time is from 2:00 p.m. for pitches and 3:00 p.m. for Hostel and Glampings. Check-out for pitches and Glamping Tents is before 12:00 p.m. on the day of departure and for the hostel before 10:00 am.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='xlwpf wppb-font-computer'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">How can I reserve?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Reservations must be made directly from our website and a 30% advance payment is requested.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='fas fa-map-pin'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">Can I choose the pitch when making the reservation?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>We do not allow to choose a specific plot but if you have any preference, we recommend you to write it down in \u201cComments\u201d section when making the reservation and we will do our best to meet your expectations.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='dripicons dripicons-cross'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">What is the cancellation policy?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <ul><li>In low season and mid season, 100% of the deposit will be returned if cancellation is requested up to two days before the arrival date.<\/li><li>In high-season, a 15\u20ac cancellation fee will be deducted from the paid amount, which will be not refunded under any circumstances. The rest of the payment will be returned until seven days before arrival-date.<\/li><li>If the cancellation is not made within the established deadlines, the payment made will not be returned.<\/li><li>Cancellation must be requested by email.\u00a0<\/li><\/ul>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='fas fa-dog'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">Are pets allowed at the campsite?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Yes, at our campsite we allow pets, <strong>except from the Hostel<\/strong>; but it is important to inform us when making the reservation to assign you a suitable space. In addition, we always ask to keep your pet under control all the time and respect the rules of coexistence.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='fas fa-wifi'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">Is there WIFI at the campsite?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Yes, we have free WIFI service throughout the campsite.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"800px\" height=\"800px\" viewBox=\"0 0 32 32\"><g id=\"icomoon-ignore\"><\/g><path d=\"M32 15.467h-3.147v-6.4h-3.2v-2.667h-4.267v9.067h-10.667v-9.067h-4.267v2.667h-3.2v6.4h-3.253v1.067h3.253v6.4h3.2v2.667h4.267v-9.067h10.667v9.067h4.267v-2.667h3.2v-6.4h3.147v-1.067zM4.32 21.867v-11.733h2.133v11.733h-2.133zM9.653 24.533h-2.133v-17.067h2.133v17.067zM24.587 24.533h-2.133v-17.067h2.133v17.067zM27.787 21.867h-2.133v-11.733h2.133v11.733z\" fill=\"#000000\"><\/path><\/svg><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">Are the gym and sauna free?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Yes, the gym and Wellness area facilities are completely free for all our guests.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='fas fa-campground'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">Are there camping areas for tents and caravans?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Yes, we have specific areas for tents and caravans. We recommend you to tell us your preferences when making the reservation so that we can assign you a suitable space according to your needs.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='xlmetriz metriz-fire'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">Can we do barbecue on the plot?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Yes, you can barbecue on the plots, as long as safety and environmental regulations are respected. We also have facilities with barbecue areas which can be used with caution.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='fas fa-parking'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">Can the car be parked inside the plot?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Yes, we allow to park your car within your plot and we also have parking areas near the camping plots for the convenience of our clients. We recommend that you consult our staff at the time of booking for more information.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='fas fa-first-aid'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">Are there sanitary facilities available?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Yes, we have sanitary facilities that include toilets, showers with hot water, and sinks. We strive to keep these facilities clean and in good condition to ensure your comfort during your stay.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='xlmetriz metriz-bolt'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">Can electricity be accessed on the camping pitches?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Yes, many of our camping pitches have electrical connections so you can connect your electrical devices. You should indicate this need to us when making the reservation so that we can assign you a plot with access to electricity.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='uic ol-electricbicycle-o'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">Are entertainment activities offered at the campsite?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Yes, we offer a variety of entertainment activities for all ages, which may include guided excursions, sports activities, themed workshops and live shows. We recommend that you consult our activities program when making your reservation to see all the options available during your stay.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800px\" height=\"800px\" viewBox=\"0 0 24 24\" id=\"Layer_1\" data-name=\"Layer 1\"><defs><style>.cls-1{fill:none;stroke:#020202;stroke-miterlimit:10;stroke-width:1.91px;}<\/style><\/defs><line class=\"cls-1\" x1=\"0.55\" y1=\"22.5\" x2=\"23.45\" y2=\"22.5\"><\/line><line class=\"cls-1\" x1=\"9.14\" y1=\"1.5\" x2=\"21.55\" y2=\"22.5\"><\/line><line class=\"cls-1\" x1=\"14.86\" y1=\"1.5\" x2=\"2.45\" y2=\"22.5\"><\/line><polygon class=\"cls-1\" points=\"15.82 22.5 8.18 22.5 12 14.86 15.82 22.5\"><\/polygon><\/svg><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">Is Glamping offered?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Yes, in our campsite we offer accommodation services on a pitch (tent, caravan, motorhome), Glamping of various sizes, and Hostel with availability of 20 beds and shared kitchen. We recommend that you consult the specific information and rates for each type of accommodation on our website.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='fas fa-user-friends'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">Are visitors allowed into the campsite?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>Yes, we allow visitors to enter the campsite, but it is important that they register at the reception and comply with the campsite's rules and regulations during their visit. Furthermore, we remind you that as our customer, you are responsible for the conduct of your visitors.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='fas fa-umbrella-beach'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">How long does it take to get down to the beach?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>We have direct access to the beach by going down some stairs, it will take you approximately 15 minutes. In high season, we also have a bus service every 30 mins. The rest of the year we have a shuttle service 3 times a day for 1,5\u20ac\/trip, taking our campers to\/from the camping from\/to the train station.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n    \n        <div class=\"ue_icon_holder\">\n      <div class=\"ue_icon\"><i class='fas fa-train'><\/i><\/div>\n    <\/div>\n    <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div class=\"ue_title\">What is the closest stop to get to San Sebasti\u00e1n?<\/div>\n    \n    \n        <div class=\"ue_expand_spacing\"><\/div>\n    <div class=\"ue_expand\">\n      <div class=\"ue_expand_inside\">\n      <span class=\"uc_dactive bbb ue_accordion_icon\" ><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n      <\/div>\n    <\/div>\n        \n  <\/div>\n  <!-- end of heading -->\n  \n  \n  <div class=\"uc_content\" >\n          <p>To get to San Sebasti\u00e1n we recommend using the train. The nearest station is 1.5km from the campsite and there are trains every 30 minutes throughout the day.<\/p>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n        <\/div>\n<\/div>\n<!-- end Icon Accordion -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89df15d elementor-widget elementor-widget-spacer\" data-id=\"89df15d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ What are the check-in and check-out times? Check-in time is from 2:00 p.m. for pitches and 3:00 p.m. for Hostel and Glampings. Check-out for pitches and Glamping Tents is before 12:00 p.m. on the day of departure and for the hostel before 10:00 am. How can I reserve? Reservations must be made directly from [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9956","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Gran Camping Zarautz<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.grancampingzarautz.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Gran Camping Zarautz\" \/>\n<meta property=\"og:description\" content=\"FAQ What are the check-in and check-out times? Check-in time is from 2:00 p.m. for pitches and 3:00 p.m. for Hostel and Glampings. Check-out for pitches and Glamping Tents is before 12:00 p.m. on the day of departure and for the hostel before 10:00 am. How can I reserve? Reservations must be made directly from [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.grancampingzarautz.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Gran Camping Zarautz\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-29T09:58:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.grancampingzarautz.com\/en\/faq\/\",\"url\":\"https:\/\/www.grancampingzarautz.com\/en\/faq\/\",\"name\":\"FAQ - Gran Camping Zarautz\",\"isPartOf\":{\"@id\":\"https:\/\/www.grancampingzarautz.com\/en\/#website\"},\"datePublished\":\"2024-04-11T07:37:09+00:00\",\"dateModified\":\"2025-12-29T09:58:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.grancampingzarautz.com\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.grancampingzarautz.com\/en\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.grancampingzarautz.com\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/www.grancampingzarautz.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.grancampingzarautz.com\/en\/#website\",\"url\":\"https:\/\/www.grancampingzarautz.com\/en\/\",\"name\":\"Gran Camping Zarautz\",\"description\":\"Camping abierto todo el a\u00f1o\",\"publisher\":{\"@id\":\"https:\/\/www.grancampingzarautz.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.grancampingzarautz.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.grancampingzarautz.com\/en\/#organization\",\"name\":\"Gran Camping Zarautz\",\"url\":\"https:\/\/www.grancampingzarautz.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.grancampingzarautz.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.grancampingzarautz.com\/wp-content\/uploads\/2024\/07\/logo.svg\",\"contentUrl\":\"https:\/\/www.grancampingzarautz.com\/wp-content\/uploads\/2024\/07\/logo.svg\",\"width\":255,\"height\":246,\"caption\":\"Gran Camping Zarautz\"},\"image\":{\"@id\":\"https:\/\/www.grancampingzarautz.com\/en\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Gran Camping Zarautz","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.grancampingzarautz.com\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Gran Camping Zarautz","og_description":"FAQ What are the check-in and check-out times? Check-in time is from 2:00 p.m. for pitches and 3:00 p.m. for Hostel and Glampings. Check-out for pitches and Glamping Tents is before 12:00 p.m. on the day of departure and for the hostel before 10:00 am. How can I reserve? Reservations must be made directly from [&hellip;]","og_url":"https:\/\/www.grancampingzarautz.com\/en\/faq\/","og_site_name":"Gran Camping Zarautz","article_modified_time":"2025-12-29T09:58:54+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.grancampingzarautz.com\/en\/faq\/","url":"https:\/\/www.grancampingzarautz.com\/en\/faq\/","name":"FAQ - Gran Camping Zarautz","isPartOf":{"@id":"https:\/\/www.grancampingzarautz.com\/en\/#website"},"datePublished":"2024-04-11T07:37:09+00:00","dateModified":"2025-12-29T09:58:54+00:00","breadcrumb":{"@id":"https:\/\/www.grancampingzarautz.com\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.grancampingzarautz.com\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.grancampingzarautz.com\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/www.grancampingzarautz.com\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/www.grancampingzarautz.com\/en\/#website","url":"https:\/\/www.grancampingzarautz.com\/en\/","name":"Gran Camping Zarautz","description":"Camping abierto todo el a\u00f1o","publisher":{"@id":"https:\/\/www.grancampingzarautz.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.grancampingzarautz.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.grancampingzarautz.com\/en\/#organization","name":"Gran Camping Zarautz","url":"https:\/\/www.grancampingzarautz.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.grancampingzarautz.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.grancampingzarautz.com\/wp-content\/uploads\/2024\/07\/logo.svg","contentUrl":"https:\/\/www.grancampingzarautz.com\/wp-content\/uploads\/2024\/07\/logo.svg","width":255,"height":246,"caption":"Gran Camping Zarautz"},"image":{"@id":"https:\/\/www.grancampingzarautz.com\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.grancampingzarautz.com\/en\/wp-json\/wp\/v2\/pages\/9956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.grancampingzarautz.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.grancampingzarautz.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.grancampingzarautz.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grancampingzarautz.com\/en\/wp-json\/wp\/v2\/comments?post=9956"}],"version-history":[{"count":0,"href":"https:\/\/www.grancampingzarautz.com\/en\/wp-json\/wp\/v2\/pages\/9956\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.grancampingzarautz.com\/en\/wp-json\/wp\/v2\/media?parent=9956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}